Information that we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
Information you provide - When you sign up for an account we ask you for personal information, such as your name, email address and an account password. If you purchase products from our site, we also request credit card or other payment account information which we maintain in encrypted form on secure servers.
Log information - When you access our website, our servers automatically record information that your browser sends. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications - When you send email or other communications to us, we may retain those communications in order to process your enquiries, respond to your requests and improve our services.
Providing our services to users, including the display of customised content;
Auditing, research and analysis in order to maintain, protect and improve our services;
Ensuring the technical functioning of our systems and
Developing new products or services
Storage of Financial Information
We DO NOT, at any time, store any personal financial information relating to any transactions you undertake with us at any time. The credit, debit or other information you provide is handled only by our provider and not passed on to us. Any information we do receive is deleted as soon as the transaction is complete.
Choices for Personal Information
When you sign up for an account in our store, we ask that you provide personal information. If we use this information in a manner different from the purpose for which it was collected, then we will ask for your consent prior to such use.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case Implay™ may not be able to provide those services to you. Information Sharing
Implay™ only shares personal information with other companies or individuals outside of Implay™ in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular product, for example, or the number of users who clicked a particular link or item on our website. Such information does not identify you individually.
Please contact us at the address below for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
We restrict access to personal information to Implay™ employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and Updating Personal Information
When you use our website, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes) or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Enforcement
When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between us and an individual.